Quality Assurance

GPW Recruitment is committed to the quality of its service and systems in all areas of our business.

We were one of the first recruitment consultancies in the country to gain BSEN ISO 9000: 1994 accreditations and as such are committed to the continuous quality improvement of our services to meet the changing needs of the industry. In June 2003 we attained the new BSEN 9001: 2000 quality standard and have successfully passed our annual audits to date meaning we are currently accredited to the BSEN 9001 : 2008.

To find out more about the ISO 9001:2008 standard visit

www.british-accreditation.co.uk

Customer Satisfaction Questionnaire

As part of our commitment to quality and our desire to receive feedback from our clients we sent them questionnaires once a placement has been made giving our clients the opportunity to feedback to GPW about our services. This allows us to review our procedures and processes regularly ensuring the highest possible service levels.  Click here to download a Customer Satisfaction Questionnaire

Candidate Satisfaction Questionnaire

Our candidates are just as important to us as our clients, and as such we value the feedback from the people we place into work as well. Questionnaires are regularly sent out to our candidates again giving us valuable feedback allowing us to consistently improve our services across the board.  Click here to download a Candidate Satisfaction Questionnaire

The high levels of repeat business we encounter is testimony to the quality of our service.  Click to view our Quality Policy

Click to view our Quality Certificate